Terms & Conditions
At GNX Mart, we welcome you to our online shopping platform and appreciate your trust in choosing us for your product needs. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
GNX Mart provides an online marketplace that allows customers to explore and purchase a variety of products across multiple categories. All content available on this website, including text, images, designs, graphics, and logos, is the exclusive property of GNX Mart and is protected under applicable copyright and intellectual property laws. You agree not to copy, reproduce, distribute, or modify any part of this website without our prior written consent.
We strive to ensure all product information, descriptions, and prices listed on our website are accurate and up to date. However, errors or inaccuracies may occur, and in such cases, GNX Mart reserves the right to correct or update information and cancel any orders placed based on incorrect details. Prices are subject to change without prior notice, and all transactions will be processed at the price applicable at the time of order confirmation. Product images are for illustrative purposes only and may differ slightly due to color variation, lighting, or manufacturer updates.
When you place an order on our website, you agree to provide accurate billing, shipping, and contact information. Orders will be processed only after successful payment through our secure payment gateways. Once an order is placed, an acknowledgment email will be sent confirming that we have received your order, but this does not constitute acceptance. GNX Mart reserves the right to accept or cancel an order at its sole discretion. We make every effort to ensure prompt delivery of your products; however, delivery timelines may vary depending on your location, product availability, and courier partner efficiency. Once your order is shipped, tracking details will be shared via email or SMS. You are responsible for providing an accurate delivery address, and any failed or delayed delivery due to incorrect details will be the responsibility of the customer.
If you receive a damaged, defective, or incorrect item, you must inform us within three (3) days of receiving the product. To be eligible for a return or replacement, the item must be unused, in its original packaging, and accompanied by proof of purchase. Once the returned product is received and verified, a refund or replacement will be processed. Refunds will be initiated to your original payment method within 7–10 business days. Certain products, such as personal care items, consumables, or customized products, are non-returnable due to hygiene or personalization reasons. Cancellations are only accepted before shipment; once the product has been dispatched, the order cannot be canceled.
If you create an account on GNX Mart, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account. GNX Mart reserves the right to suspend or terminate accounts that violate our policies or engage in fraudulent or abusive behavior. We are committed to safeguarding your personal information and handle all user data in accordance with our Privacy Policy. Personal details provided during transactions are used only for order processing, communication, and delivery purposes, and are never shared with unauthorized third parties. All online payments are processed securely using encrypted systems, and GNX Mart does not store any sensitive payment information. While we take all necessary precautions to protect your data, GNX Mart shall not be held liable for any unauthorized access, hacking, or misuse of your information caused by external factors.
Our website may contain links to third-party websites or external services for user convenience. These third-party sites have their own privacy and security policies, and GNX Mart is not responsible for their content, accuracy, or practices. We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice. By using our website, you acknowledge that you do so at your own risk, and GNX Mart shall not be liable for any damages, data loss, or business interruption arising from your use of the site or our products.
All disputes or claims arising from the use of our website or services shall be governed by and interpreted in accordance with the laws of India, and you agree to submit to the exclusive jurisdiction of the courts located in India. GNX Mart reserves the right to update or revise these Terms and Conditions at any time without prior notice. The updated version will be available on our website, and continued use of our services indicates your acceptance of such changes.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at customercare.gnxmart@gmail.com
or call us at +91-8510838666. By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and accept all related policies for a safe, secure, and satisfying online shopping experience with GNX Mart.
